Term and Conditions

Welcome to LUXURIOUS DRINKS Sales (“we,” “our,” or “us”). These Terms and Conditions govern your use of our website newliquorvault.com and your purchase of premium spirits from our curated collection. By accessing our website and making a purchase, you agree to be bound by these Terms and Conditions.

Our products are intended for responsible adults of legal drinking age in their country of residence. By using our website, you confirm that you are of legal drinking age in your jurisdiction.

2. User Obligations and Responsibilities

As a user of our website and services, you agree to:

• Provide accurate, current, and complete information during the registration and checkout process
• Maintain the confidentiality of your account credentials
• Verify that you are of legal drinking age in your country of residence
• Use our products responsibly and in accordance with applicable laws
• Not resell products purchased from our website without authorization
• Not use our website for any illegal or unauthorized purpose
• Accept responsibility for all activities that occur under your account

3. Products and Services Description

LUXURIOUS DRINKS Sales offers a curated selection of premium spirits including but not limited to:

• Absinthe
• Aperitief
• Bourbon
• Liqueur
• Pisco
• Rum
• Vodka

We make every effort to display our products as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect the color, packaging, or details of our products.

All products are subject to availability. We reserve the right to limit quantities and discontinue products at any time without notice.

4. Order and Payment Terms

Order Process

When you place an order, you will receive an acknowledgement email. This email is not an acceptance of your order but confirmation that we have received it. Our acceptance of your order occurs when we dispatch your products.

Pricing

All prices are shown in British Pounds (£) and include applicable taxes unless otherwise stated. We reserve the right to adjust prices at any time, but changes will not affect orders already accepted.

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed at the time of order. By providing payment information, you represent that you are authorized to use the payment method.

Shipping

We ship globally, excluding Asia and select remote regions. Shipping options include:

• Standard Shipping: £12.95 via DHL or FedEx. Delivery within 10-15 business days after dispatch.
• Free Shipping: Available for orders over £50 via EMS. Delivery within 15-25 business days after dispatch.

Please allow 1-2 business days for order processing before dispatch. Delivery timeframes are estimates and may be affected by factors beyond our control, including customs processing.

5. Returns and Refunds

Your satisfaction is our priority. Please review our returns policy carefully:

Eligibility

To be eligible for return or exchange, items must:

• Be in original, unopened condition with all seals intact
• Be in original, undamaged packaging
• Have been purchased within the last 15 days from delivery date

Non-Returnable Items

We cannot accept returns or exchanges on:

• Opened, unsealed, or tampered bottles
• Limited edition or special release spirits
• Personalized or custom orders

Return Process

To initiate a return:

1. Contact our Customer Service team at [email protected] within 15 days of delivery
2. Include your order number and reason for return
3. Wait for authorization and Return Merchandise Authorization (RMA) number
4. Securely package items in original packaging
5. Ship to the address provided with your RMA using a tracked and insured service

Refunds

Upon approval of your return:

• Refunds will be processed to your original payment method within 5 business days
• Please allow 7-10 business days for the refund to appear on your statement
• Original shipping fees are non-refundable unless the return results from our error
• Customers are responsible for return shipping costs unless the return is due to our error

Damaged or Incorrect Items

If you receive damaged or incorrect products:

• Contact us immediately at [email protected]
• Provide your order number and clear photographs
• We will arrange replacement or refund at no additional cost

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and product descriptions, is the property of LUXURIOUS DRINKS Sales or our suppliers and is protected by international copyright and trademark laws.

You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

7. Limitation of Liability

To the fullest extent permitted by law, LUXURIOUS DRINKS Sales shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

• Your use or inability to use our website or services
• Any products purchased through our website
• Unauthorized access to or alteration of your transmissions or data
• Statements or conduct of any third party on our website
• Any other matter relating to our website or services

Our total liability for any claim related to your use of our website or purchase of products shall not exceed the amount you paid for the products in question.

8. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes constitutes acceptance of the modified terms.

10. Contact Information

For questions about these Terms and Conditions, please contact us:

Email: [email protected]
Address: 38 Commercial Rd, Newport, GB NP7A 5OV

Please allow 24-48 hours for a response during business days.